Director, Product Strategy & Development, Personal Loans

Growing consumer lending, through winning share from our customers and the development of new lending products, are top priorities as American Express mobilizes to capitalize on key growth opportunities over the moderate term. The US Customer Management team within Global Consumer Lending & Cobrand (GLC) is focused on profitably increasing the share of our cardmembers’ wallets in a customer-first way.

This leadership position in the Personal Loan (off-card Installment Lending) business within US Customer Management team will lead a team of product managers focused on increasing penetration of personal loans within our existing card members & selective expansion into adjacent customer segments. The position is responsible for driving short & long term strategic road map, managing the capability backlog & ongoing analytics needs for the product. This role will also partner heavily with other functional teams, including risk, finance, pricing, technology, compliance, legal & many more to responsibly & profitably grow US Personal Loan portfolio.

Job Responsibilities:

Conceptualize future strategic growth opportunities to build a winning and differentiated value proposition
Define and maintain robust capabilities roadmap for the product based on business needs & growth targets
Create new insights to inform strategy and solve business problems leveraging data analytics
Effectively engage multiple stakeholders & key business partners to drive responsible product growth & deliver financial results
Maintain an understanding of the current & evolving industry trends and customer needs to identify & act upon key opportunities in a timely fashion

Qualifications:

Ability to think big picture coupled with an execution mindset
Strong communicator with an ability to establish good working relationships with partners of all levels and with competing priorities
Previous experience leading teams & driving strong colleague engagement
Strong understanding of loans portfolio dynamics and drivers
Knowledge of Agile Lean Startup and New Product Development processes
Proven ability to manage and deliver against multiple priorities in a fast-paced, start-up environment

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Why American Express:

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

Senior Analyst – Product Strategy

Gap

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the role

Reporting directly to the Director of Product Strategy, the Senior Analyst is responsible for working closely with Merchandising leadership to support LRP growth plans and initiatives that make those strategies come to life.

The Product Strategy Senior Analyst will support the development of growth strategies for the division through guidance and insights tied to current business performance and market trends.

What you’ll do

Develop consumer, marketplace and trend understanding for the division + categories.
Leverage divisional + product insights (e.g. market share analysis, data recaps, consumer insights, weather data) to support strategic divisional questions
Partner closely with Director + Merchandising team to evolve the Divisional LRP based on changes in the business + market
Analyze business opportunities and build informed recommendations
Support the Director in management of divisional project plans against key initiatives
Partner with Merchandising team on questions related to assortment planning
Participate in special projects related to company initiatives
Understand product calendar and how to integrate insights into milestones + decision making

Who you are

Strong interest in/passion for apparel retail
Bachelor’s degree or equivalent experience
2-4 years’ work experience, preferable in Retail +/or product function
MBA a plus

Manager, Product Strategy and Analytics

Jackson Hewitt

At Jackson Hewitt, we are working hard for the hardest working and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation’s largest retailers (over 6,000 locations).We have a passion for our employees and our customers. We recognize and appreciate that our team members are our single greatest competitive advantage. Being an industry leader requires a consistent focus on quality, innovation, performance and results.

Position Summary:
The Manager, Product Strategy and Analytics will be responsible for surfacing actionable data-driven insights to drive strategy for flagship consumer lending program and other financial products offered by Jackson Hewitt, partneringclosely with the Senior Director of Product Management, Strategy and Analytics and the Director of Product Management. This is a highly visible role that will require close collaboration with Chief Product Officer and is instrumental to overall business success.

This position is ideal for someone who is ambitious, hardworking, enjoys problem-solving, and isn’t afraid to roll up their sleeves and get into the details. Most importantly, you will see your insights have an immediate, tangible impact every day.

Our lean organizational structure allows unparalleled opportunities to work on critical strategic issues, drive meaningful change, and
create an impact from the start. Fast moving industry dynamics ensure the ability to develop multiple skillsets on varied projects.

Successful candidates will see strong opportunities for advancement within the organization and highly competitive compensation
that reflects Jackson Hewitt’s commitment to growing talent.

Key responsibilities of the position are listed below:

Lead analysis for strategic initiatives and present findings and recommendations to executive leadership.This requires a deep

aptitude for numbers and the ability to distill complex business problems and product strategies.

Analyze consumer and financial performance data to identify trends and opportunities; use these insights to develop actionable strategies to drive business outcomes.
Develop analytical frameworks and financial models to optimize profitability for financial products offered by Jackson Hewitt.
Drive product strategy for flagship consumer lending program and identify opportunities to attract clients and optimize performance. Collaborate with Bank partner to effectively structure program to drive positive client selection and reduce losses.
Develop and manage financial product forecasts. Measure performance and profitability against plans. Track performance indicators, monitor trends, and maintain reporting.
Develop and maintain Competitive Insights tracking.
Collaborate with multiple departments (Marketing, Technology, Finance, and Legal).

Education and Experience:

Bachelor’s Degree in quantitative field (e.g., math, statistics, economics or engineering)
3-5 years of experience in consulting, investment banking, or analytics in financial services organization preferred
High degree of comfort with modeling (preferably financial modeling), scenario analysis, working with large volumes of data, and building analyses from the ground up
Working knowledge of SQL and QlikView/QlikSense is preferred. Programming experience in other languages (e.g. SAS, R, Python, Stata, etc.) is a plus.
Experience working with executive leadership and internal/external partners